Privacy Policy

Jylvaris Consulting LLP ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number, mailing address)
  • Professional information (job title, company, industry)
  • Communication preferences and feedback
  • Information provided through inquiry forms, surveys, or direct communication
  • Payment and billing information when applicable

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and device identifiers
  • Browser type, version, and operating system
  • Pages visited, time spent, and links clicked
  • Referral source and exit pages
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing, maintaining, and improving our services
  • Communicating with you about services, updates, and promotional offers
  • Processing transactions and sending related information
  • Responding to your inquiries and customer service requests
  • Conducting research, analytics, and generating insights
  • Personalizing your experience on our website
  • Complying with legal obligations and protecting our rights
  • Preventing fraudulent activities and enhancing security

3. Legal Basis for Processing

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Law 25, we process your personal information on the following legal bases:

  • Consent: You have explicitly consented to the processing of your personal information
  • Contract Performance: Processing is necessary to fulfill a contract or provide requested services
  • Legal Compliance: We are required to process your information to comply with applicable laws
  • Legitimate Interests: Processing is necessary for our legitimate business interests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Your Consent: With your explicit permission for specific purposes

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period depends on the type of information and the purpose for which we use it. Generally, we retain contact information for as long as you are an active client or subscriber. If you request deletion of your information, we will remove it within 30 days, unless we are required to retain it by law.

6. Your Privacy Rights

Under Canadian privacy legislation, you have the following rights:

  • Right of Access: You may request access to the personal information we hold about you
  • Right to Correction: You may request correction of inaccurate or incomplete information
  • Right to Deletion: You may request deletion of your personal information, subject to legal exceptions
  • Right to Withdraw Consent: You may withdraw consent to the processing of your information at any time
  • Right to Portability: You may request a copy of your information in a portable format
  • Right to Opt-Out: You may opt out of marketing communications and non-essential processing
  • Right to Lodge a Complaint: You may file a complaint with the relevant privacy authority

How to Exercise Your Rights

To exercise any of these rights, please contact us at office@jylvaris.shop with your request. We will respond within 30 days of receiving your request, or as required by applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies: Necessary for website functionality and security
  • Performance Cookies: Used to analyze website usage and improve performance
  • Marketing Cookies: Used to track marketing effectiveness and personalize advertising

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We recommend reviewing the privacy policies of any third-party websites before providing personal information.

10. International Data Transfers

Your personal information is primarily stored and processed in Canada. If we transfer your information internationally, we implement appropriate safeguards, including standard contractual clauses and your explicit consent where required.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

12. Marketing Communications

We may send you marketing communications, newsletters, and promotional materials based on your consent or legitimate interest. You can:

  • Opt out by clicking the "unsubscribe" link in our emails
  • Update your communication preferences on your account settings
  • Contact us at office@jylvaris.shop to request removal from mailing lists

13. Privacy Compliance Officer

We have designated a Privacy Officer responsible for overseeing our privacy practices and ensuring compliance with applicable laws. You may contact our Privacy Officer with any privacy-related inquiries or concerns.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services following the posting of revised Privacy Policy means you accept and agree to the changes.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Jylvaris Consulting LLP
1000 Rue de la Gauchetière O
Montréal, QC H3B 4W5, Canada

Email: office@jylvaris.shop
Phone: +1 514 871 3369

VAT Number: 948205167 RT 0001

Last Updated: January 2026

Disclaimer: The information on this website is for general informational purposes only and does not constitute legal advice. Jylvaris Consulting LLP does not establish a solicitor-client relationship through this website. For legal advice specific to your situation, please consult a qualified solicitor.
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